Why we collect personal information
What personal information we collect and when it is collected
How your information is used and protected
When and with whom your information is shared
What to do if you feel your personal information has been compromised
Western DataLynx, Inc. dba Primo Supply (hereinafter referred to as Primo
Supply), our subsidiaries, and affiliated companies. Western DataLynx offers many different websites for many different business purposes. As
referred to as Website throughout this policy. The Website is also governed by
While we limit the information we collect, we do collect Personal Information when you:
In order to provide our full range of services, we may collect Personal Information including:
In order to provide you with a better shopping experience and to improve the quality of our services, we may combine the information you submit under your account with other information that we may receive from you, from third parties, or with other public demographic information. We maintain this information, along with a record of your purchases, in a restricted database.
There are some services provided by Primo Supply that require us to become temporary custodians of your equipment that may contain your Personal Information. These services typically involve a data storage device such as a hard drive or other digital storage medium. Primo Supply does not retain information from these devices once the requested services are complete.
Also, our Website is not directed at collecting Personal Information from children and we do not actively collect Personal Information from children under the age of 13.
At Primo Supply, we always want to provide you with the easiest and best possible shopping experience from the time you begin looking for products and services through the delivery of your requested items. The information that we collect lets us meet this goal by allowing us to:
We consider your contact information confidential and do NOT sell or share your contact information with unrelated third parties for marketing purposes.
In the normal course of business Primo Supply shares Personal Information with third parties. We do this in the following, limited circumstances:
We may disclose and/or transfer Personal Information to a third party in connection with a merger, acquisition, or sale (including any transfers made as part of insolvency or bankruptcy proceedings) involving Primo Supply or its affiliated companies or as part of a corporate reorganization, stock or asset sale, or other change in corporate control.
Primo Supply maintains reasonable and appropriate standards to safeguard your Personal Information.
When you enter Personal Information that contains a credit or debit card number at the designated and secured sections of our Website, the information will be encrypted or encoded before it is sent over the Internet. Personal Information that we collect and maintain is subject to physical, administrative and technical controls that are consistent with recognized industry standards.
Most browsers are initially set up to accept cookies. You may decide to reset your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you do decide to refuse all cookies please be aware that some Website features and Western DataLynx services may be unavailable or may not function properly.
You may also decide to opt–out of receiving promotional mail and/or email from Primo Supply. Simply notify us of this decision by one of these methods:
Please note that any opt–out request sent via postal mail may take at least sixty (60) days to become effective. You may still receive email or postal mail from other affiliated companies and third parties if they have received your email or postal address from sources other than Primo Supply or as a result of their own transactions or experiences with you. You will also continue to receive email or postal mail if you request to hear from us again at a later date.
Primo Supply takes reasonable steps to verify that the Personal Information we store and process is accurate, complete and current. We also depend on our customers to update or correct their online profiles and to contact us with changes in Personal Information whenever necessary by one of the following means:
Unless otherwise required by law or for legitimate business purposes, we will make good faith efforts to correct or delete such data at your request when you notify us of an error or change in your Personal Information. To prevent unauthorized changes to someone’s Personal Information, we ask individual customers to positively identify themselves before processing such requests.
We reserve the right to charge a small fee to process any request to update, correct or delete Personal Information. We also may decline to process requests that require a disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes).
If we receive a written complaint, it is Primo Supply’s policy to contact the complaining customer regarding his or her concerns. We will investigate complaints promptly and diligently to address your concerns and resolve any dispute quickly.
If you believe that someone has improperly accessed or used your personally identifiable information supplied to Primo Supply or has made purchases at Primo Supply that you did not authorize, please contact us immediately.
Here are some additional things that you can do to protect yourself from identity theft if you think that your Personal Information has been compromised:
Fraud Alert – Consider placing a fraud alert on your credit file. The fraud alert requests that creditors contact you before opening any new accounts or increasing credit limits on your existing accounts. You can place a fraud alert on your credit file by contacting one of three consumer reporting agencies listed below. You need to contact only one of the three agencies; the one you contact is required by law to contact the other two. You will receive confirmation letters in the mail and then will be able to order a credit report from each of the three agencies, free of charge. The fraud alert will remain in your credit file for at least 90 days.
Consult the Federal Trade Commission. For more guidance on steps you can take to protect your information, you also can contact the Federal Trade Commission at www.ftc.gov/idtheft, or at 877–ID–THEFT (877–438–4338), or at the Identity Theft Clearinghouse, Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, D.C. 20580.
California Civil Code sections 1798.83–1798.84 give California residents the right to ask us for a notice describing the categories of Personal Information we share with affiliated companies or third parties for their direct marketing purposes. The notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it has been shared, along with their names and addresses. Please allow 30 days for a response. If you are a California resident and would like a copy of this notice, please submit a written request to the email or postal mail address contained at the beginning of this document.